Delivery Info

Your final delivery cost will be calculated during the checkout process and will depend on your location and the speed of delivery required. Our delivery charges are summarised below.

UK Mainland Zone 1 Delivery

This rate is for areas in England, Scotland and Wales. Excludes all offshore islands, Scottish Highlands, Northern Ireland & EU Destinations.

In order to provide the best service across the UK & Worldwide for our varied mix of products and sizes, we use a variety of different couriers. We currently use

  • Hermes
  • DPD
  • DHL
  • Yodel
  • Tuffnells
  • Translink Express
note: this list however is not exhaustive and may be subject to change When your order is despatched we pass over your email and mobile phone number if provided to allow the couriers to update you with tracking details. As such you should receive an email and tracking info from the relevant courier. You can also find this information on your order history online

Cart Contents Delivery Charge

Small Items Under £80

Excludes bulky items, fragile items and heavy items such as glassware, stones, living vases, floral foam.

£3.29

Standard Items Under £80

Excludes bulky items, fragile items and heavy items such as glassware, stones, living vases, floral foam.

£4.99
Small & Standard Size over £80 Free

Oversize Items

This includes large garden furniture, arches, trees and other items that go by large courier or pallets

£9.99
Pallet Sized Items Any Value £14.99

UK Mainland Saturday Delivery

Includes areas in England, Scotland and Wales. Excludes all offshore islands, Scottish Highlands, Northern Ireland & EU Destinations.

We use a 24 hour delivery service with DPD for regular sized orders. DPD offer a full tracking service with the tracking number available online through your account or if you enter an email or mobile phone number will will send these details to you once the order is despatched. They also allow all alterations and notes to be made with DPD after the order has left.

Please note some very bulky items like garden furniture may not be available for expedited delivery services.
Service Time Order Value Cost
Saturday Sat 8am-12noon < £200 £12.49
Saturday & Sunday Sun 8am-6pm > £200 Quotation Only

Collection

Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.

If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.

We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point. You need to place your order before 1pm on the Last Order Day in order for it to be picked, packed and delivery to the branch for the relevant delivery day

Location Last Order Day Delivery Day Address Opening Times
Birmingham Monday Wednesday
  Units 20-21 Gravelly Industrial Park
Birmingham
West Midlands, B24 8HZ
Mon-Fri 5am-3pm
Sat 5am-12
Bournemouth Wednesday Friday
  Whittingtons Station Approach
Boscombe
Bournemouth, BH1 4NB
Mon-Fri 8am-4pm
Sat 8am-12
Bristol Wednesday Friday
  Chapel Street
St. Philips Marsh
Bristol, BS2 0UH
Mon-Fri 5.30am-4pm
Sat 5.30am-12
Sun 10am-3pm
Cardiff Thursday Monday
  Bessemer Road
Cardiff
Cardiff
CF11 8BA
Mon-Fri 6am-4pm
Sat 6am-10am
Sun 10am-2pm
Glasgow Thursday Monday
  16 Siemens Place
Blochairn Industrial Estate
Glasgow
G21 2BN
Mon-Fri 5am-1pm
Sat 6am-12noon
Sun 9am-3pm
Hayes Friday Tuesday
  Unit 2, Clayton Road
Alpha Estate
Hayes, Middlesex
UB3 1BB
Mon-Fri 9am-5pm
Sat 9am-1pm
Sun 9am-4pm
Lavenders of London Friday Tuesday
  Unit 12, The Metro Centre
St John's Rd
Isleworth
TW7 6NJ
Mon-Fri 8am-4.30pm
Sat 8am-1pm
Sun 10am-3pm
Leicester Monday Wednesday
  90 Commercial Square
Freemans Common
Leicester, LE2 7SR
Mon-Fri 6am-4pm
Sat 6am-2pm
Sun 10am-2pm
Liverpool Friday Tuesday
  25 Electric Avenue
Liverpool Food Hub
Liverpool
Merseyside, L11 0EN
Mon-Fri 5am-1pm
Lordswood Tuesday Thursday
  Regent Business Centre
Revenge Road
Lordswood
Kent, ME5 8UD
Mon-Fri 8am-4.30pm
Sat 8am-1pm
Sun 10am-3pm
Norwich Wednesday Friday
  7 Frensham Road
Sweet Briar Industrial Estate
Norwich, NR3 2BT
Mon-Fri 9am-5pm
Sat 9am-13pm
Sun 10am-2pm
Nottingham Tuesday Thursday
  Victoria Parkway
Netherfield
Nottingham, NG4 2PA
Mon-Fri 9am-5pm
Sat&Sun 10am-4pm
Rothley, Leicestershire Every Day Every Day
  UK Shopping Mall
Loughborough Road
Rothley, LE7 7NL
Mon-Fri 9am-5pm
Sheffield Tuesday Thursday
  South Yorks Produce Centre
Parkway Drive
Sheffield, S9 4WN
Mon-Fri 5am-3pm
Sat 5am-12:30pm
Sun 10am-2pm
Waltham Cross Tuesday Thursday
  Eleanor Trade Centre
Trust Road
Waltham Cross
Hertfordshire, EN8 7HF
Mon-Fri 7am-5pm
Sat 8am-2pm
Sun 10am-3pm
Please note we cannot guarantee a delivery time frame for collection orders. If you want to know the quickest time to receive an order at your local depot, please phone

UK Zone 2

This covers shipping Rates for Scottish Highlands, Offshore Islands & Northern Ireland. Please note we cannot offer a next day or weekend service to these destinations and these deliveries can take up to 7 working days to reach some destinations. Scottish Highland addresses are classified as the following postcodes (AB36-38, AB55-56, FK17-21, HS1-9, IV, KA27-28, KW, PA20-78, PH19-26, PH30-50, ZE1-3, TR21-25)
Contents Cost
Standard Items £8.99 for ever £150 spend
Oversize Items £14.99 for ever £150 spend
Pallet Sized Items £50.00 for ever £500 spend

Channel Islands, Ireland & Further EU Destinations

We ship to over 30 different countries across the EU, each country is part of a zone. See which zone they fit into in our table below and the associated costs with them.

Please note we cannot offer a next day or weekend service to these destinations and we do NOT insure deliveries outside of the UK. Lead times may vary and can anything from 2-10 working days. If you would like more details please phone .

Note we cannot ship large, fragile or bulky items outside of the UK and provide quotation services for large orders.
Destination < £l00 £l00 -
£199
£200 -
£299
£300+
Channel Islands, Ireland, Belgium, France, Germany, Luxembourg, Netherlands £12.49 £16.66 £24.99 £24.99
Austria, Denmark, Switzerland* £14.99 £19.99 £29.99 Quotation Only
Czech Republic, Italy, Slovakia, Spain £19.99 £27.50 £35.00 Quotation Only
Estonia, Finland, Hungry, Poland, Portugal, Sweden, Slovenia, Bosnia-Herzgovina*, Bulgaria £24.99 £39.99 Quotation Only Quotation Only
Croatia, Greece, Latvia, Lithuania, Montenegro, Norway*, Romania, Serbia* Quotation Only Quotation Only Quotation Only Quotation Only
Any Oversize Items Quotation Only Quotation Only Quotation Only Quotation Only

* Please note that a £25 custom charge is applicable on these countries