Delivery Info
Your final delivery cost will be calculated during the checkout process and will depend on your location and the speed of delivery required. Our delivery charges are summarised below.
Same Day Despatch
Unfortunately we cannot currently offer same day despatch on all orders. Due to operational difficulties with staff levels and health and safety working guidelines following from the ongoing Covid-19 pandemic our operations are currently reduced. We are working out hardest to provide the best service we can and are unable to give a timeline as to when this will be available again.
UK Mainland Delivery
We use a 24 hour delivery service with DPD for regular sized orders. DPD offer a full tracking service with the tracking number available online through your account or if you enter an email or mobile phone number will will send these details to you once the order is despatched. They also allow all alterations and notes to be made with DPD after the order has left.
If your order is sufficiently large that it won't fit on standard courier we use a nationwide pallet service who offer 24 & 48 hour delivery services. All of our standard orders are delivered Mon - Fri between 8am & 6pm.
Contents | Order Value | Cost |
---|---|---|
Small Items e.g. ribbon, balloons, greeting cards. Excludes bulky heavy or fragile items. | Under £80 | £2.99 |
Medium Items e.g. guest books, fabric, hoses, feathers | Under £80 | £4.50 |
All Other Items includes glassware, stones, foam but not oversize items | Under £80 | £7.49 |
Large Items includes glassware, stones, foam but not oversize items | Over £80 | Free |
Oversize includes extra large decorations, large palletised garden furniture etc. | Any | £9.95 |
UK Mainland Weekend
We use a 24 hour delivery service with DPD for regular sized orders. DPD offer a full tracking service with the tracking number available online through your account or if you enter an email or mobile phone number will will send these details to you once the order is despatched. They also allow all alterations and notes to be made with DPD after the order has left.
Please note some very bulky items like garden furniture may not be available for expedited delivery services.
Service | Time | Order Value | Cost |
---|---|---|---|
Saturday & Sunday | Sat 8am-12noon | < £200 | £12.49 |
Saturday & Sunday | Sun 8am-6pm | > £200 | Quotation Only |
Click and Collect
Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.
If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.
We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point.
Other UK & Northern Ireland
Destination | Contents | Order Value | Cost |
---|---|---|---|
Northern Ireland, Scottish Highlands & Islands | Small & Medium Items | Under £250 | £7.49 |
Northern Ireland, Scottish Highlands & Islands | Large & Fragile Items | Under £250 | £16.66 |
Northern Ireland, Scottish Highlands & Islands | All Standard Items | Over £250 | Free |
Northern Ireland, Scottish Highlands & Islands | Oversize Items | Any Value | £29.99 |
Channel Islands, Ireland & Further EU Destinations
Please note we cannot offer a next day or weekend service to these destinations and we do NOT insure deliveries outside of the UK. Lead times may vary and can anything from 2-10 working days. If you would like more details please phone .
Note we cannot ship large, fragile or bulky items outside of the UK and provide quotation services for large orders.
Destination | < £l00 | £l00 - £199 |
£200 - £299 |
£300+ |
---|---|---|---|---|
Channel Islands, Ireland, Belgium, France, Germany, Luxembourg, Netherlands | £12.49 | £16.66 | £24.99 | £24.99 |
Austria, Denmark, Switzerland* | £14.99 | £19.99 | £29.99 | Quotation Only |
Czech Republic, Italy, Slovakia, Spain | £19.99 | £27.50 | £35.00 | Quotation Only |
Estonia, Finland, Hungry, Poland, Portugal, Sweden, Slovenia, Bosnia-Herzgovina*, Bulgaria | £24.99 | £39.99 | Quotation Only | Quotation Only |
Croatia, Greece, Latvia, Lithuania, Montenegro, Norway*, Romania, Serbia* | Quotation Only | Quotation Only | Quotation Only | Quotation Only |
Any Oversize Items | Quotation Only | Quotation Only | Quotation Only | Quotation Only |
* Please note that a £25 custom charge is applicable on these countries