Delivery Info
Your final delivery cost will be calculated during the checkout process and will depend on your location and the speed of delivery required. Our delivery charges are summarised below.
UK Mainland Zone 1 Delivery
This rate is for areas in England, Scotland and Wales. Excludes all offshore islands, Scottish Highlands, Northern Ireland & EU Destinations.
In order to provide the best service across the UK & Worldwide for our varied mix of products and sizes, we use a variety of different couriers.
We currently use
- Hermes
- DPD
- DHL
- Yodel
- Tuffnells
- Translink Express
Cart Contents | Delivery Charge |
---|---|
Small Items Under £80 Excludes bulky items, fragile items and heavy items such as glassware, stones, living vases, floral foam. |
£3.29 |
Standard Items Under £80 Excludes bulky items, fragile items and heavy items such as glassware, stones, living vases, floral foam. |
£4.99 |
Small & Standard Size over £80 | Free |
Oversize Items This includes large garden furniture, arches, trees and other items that go by large courier or pallets |
£9.99 |
Pallet Sized Items Any Value | £14.99 |
UK Mainland Saturday Delivery
We use a 24 hour delivery service with DPD for regular sized orders. DPD offer a full tracking service with the tracking number available online through your account or if you enter an email or mobile phone number will will send these details to you once the order is despatched. They also allow all alterations and notes to be made with DPD after the order has left.
Please note some very bulky items like garden furniture may not be available for expedited delivery services.
Service | Time | Order Value | Cost |
---|---|---|---|
Saturday | Sat 8am-12noon | < £200 | £12.49 |
Saturday & Sunday | Sun 8am-6pm | > £200 | Quotation Only |
Collection
Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.
If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.
We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point. You need to place your order before 3pm on the Last Order Day in order for it to be picked, packed and delivery to the branch for the relevant delivery day
UK Zone 2
Contents | Cost |
---|---|
Standard Items | £8.99 for ever £150 spend |
Oversize Items | £14.99 for ever £150 spend |
Pallet Sized Items | £50.00 for ever £500 spend |
Channel Islands, Ireland & Further EU Destinations
Please note we cannot offer a next day or weekend service to these destinations and we do NOT insure deliveries outside of the UK. Lead times may vary and can anything from 2-10 working days. If you would like more details please phone .
Note we cannot ship large, fragile or bulky items outside of the UK and provide quotation services for large orders.
Destination | < £l00 | £l00 - £199 |
£200 - £299 |
£300+ |
---|---|---|---|---|
Channel Islands, Ireland, Belgium, France, Germany, Luxembourg, Netherlands | £12.49 | £16.66 | £24.99 | £24.99 |
Austria, Denmark, Switzerland* | £14.99 | £19.99 | £29.99 | Quotation Only |
Czech Republic, Italy, Slovakia, Spain | £19.99 | £27.50 | £35.00 | Quotation Only |
Estonia, Finland, Hungry, Poland, Portugal, Sweden, Slovenia, Bosnia-Herzgovina*, Bulgaria | £24.99 | £39.99 | Quotation Only | Quotation Only |
Croatia, Greece, Latvia, Lithuania, Montenegro, Norway*, Romania, Serbia* | Quotation Only | Quotation Only | Quotation Only | Quotation Only |
Any Oversize Items | Quotation Only | Quotation Only | Quotation Only | Quotation Only |
* Please note that a £25 custom charge is applicable on these countries